We are in search of a talented individual to join our team as a Live Chat Agent Trainer.

Responsibilities:

• Conduct training sessions for new and existing live chat agents, focusing on customer service skills, product knowledge, and communication techniques.
• Develop training materials, manuals, and presentations to facilitate effective learning.
• Provide constructive feedback and guidance to agents to enhance their performance and customer satisfaction.
• Monitor agent performance and provide ongoing support and coaching as needed.

Qualifications:

• 1-2 years of experience in training or coaching roles, preferably in a customer service or sales environment.
• Excellent communication skills, both verbal and written.
• Strong understanding of live chat platforms and customer service best practices.
• Ability to adapt training methods to accommodate different learning styles.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.

If you're passionate about helping others succeed and thrive in a fast-paced environment, apply now to join our team as a Live Chat Agent Trainer at LiveGreeter!