·         Greet and welcome guests as soon as they arrive at the office

·         Answer, screen and forward incoming phone calls

·         Ensure reception area is tidy and presentable, with all necessary stationery and material

·         Provide basic and accurate information in-person and via phone/email

·         Receive, sort and distribute daily mail/deliveries

·         Handling queries and complaints via phone, email and general correspondence

·         Taking and ensuring messages are passed to the appropriate staff member on a timely basis

·         Assisting the HR team with recruitment processes