Call Center Team Lead  
Vanguard   More jobs from this company

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Job Title:   Call Center Team Lead
Category:   Client Services
Total Positions:   2
Job Location:   Karachi
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   4 Years8 Years
Salary Range:   PKR 25,000 to 45,000 per Month
Apply By:   Oct 13, 2017
     
     
 
Job Description:
  • Lead a team of agents, ensuring performance standards are set and monitored and all targets are reached
  • Manage, motivate and develop a team of sales agents
  • Conduct monthly and annual reviews implementing new ways of working if required to enhance performance
  • Work with the senior management team, taking responsibility of compiling report clearly demonstrating performance against targets
  • Taking responsibility of all operational aspects to the team and staffing requirements
  • Work with the Resourcing team

Required Skills:
telemarketing,telesales,call center,Team Leader,Call Center Operations,Lead Generation,Appointment setting,Cold Calling,OUTBOUND CALLING

Company Information
 
Company Name:  Vanguard
Company Description:
Vanguard

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