| Job Title: |
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Network Support / Helpdesk Executive |
| Category: |
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Networking |
| Total Positions: |
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1 |
| Job Location: |
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Lahore |
| Gender: |
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No Preference |
| Minimum Education: |
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Bachelors |
| Career Level: |
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Experienced Professional |
| Minimum Experience: |
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1 Year |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Apr 4, 2021 |
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| Job Description: |
- Bachelor's Degree in Information Systems, Computer Engineering or
- equivalent technical Degree
- 1-2 years of Experience in relevant field
- Provide initial assessment of urgency and business impact on all support helpline calls and emails
- Install and configure computer hardware operating systems and applications
- Planning future improvements, suggesting IT solutions to business problems
- Providing technical support across the company (this may be in person or over the phone)
- Perform comprehensive root cause analysis and advise how to avoid such incidents in the future
- Record incident resolution in system and communicate to all stakeholders
- Research, diagnose, troubleshoot and identify solutions to resolve issues
- Theoretical understanding of Client / Server Operating Systems, Networking and IP Telephony
- Excellent written and verbal communication skills
- Flexible approach to work and problem solving
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Excellent and Demonstrable MS Excel, MS Word and Power point Skills.
- Excellent telephone mannerisms
- The ability to explain complex technical issues to non-technical staff
- The ability to work proactively with little direct supervision
- A commitment to continual professional development
- A Team player in shifting 24/7 environment
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| Company Information |
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Company Name: Biodyne Inc
Company Description:
Biodyne World is an environmental biotechnology company focused on harnessing the power of naturally occurring, beneficial microorganisms and other sustainable technologies for use in a variety of agricultural and environmental applications.
t Biodyne World, we leverage close to 30 years of R&D to deliver innovative biological products. Our core products are made in the USA and consist of 100% natural, highly diverse, proprietary microbial teams with proven beneficial capabilities providing economical solutions to a variety of Environmental applications and Agricultural production systems and are used on millions of acres every year!
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