| Job Title: |
|
Call Center Executive |
| Category: |
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Telemarketing |
| Total Positions: |
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6 |
| Job Location: |
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Lahore |
| Gender: |
|
No Preference |
| Age: |
|
25 to 35 years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years3 Years |
| Salary Range: |
|
PKR 25,000 to 30,000 per Month |
| Apply By: |
|
Dec 1, 2020 |
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| Job Description: |
- Answer incoming calls and respond to customers' emails
- Other duties as assigned
- Management and resolution of customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Process orders, forms, and application
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Complete call logs and reports
Timings: 12pm-10pm |
| Company Information |
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Company Name: Continental Call Center Pvt. Ltd.
Company Description:
Continental Car hire Ltd was formed in August 2004, We represent as one of the leading credit hire providers in and around London and have almost all types of vehicles including Chauffeur, PCO, Plated hire vehicles, Prestige and Normal hire vehicles.
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